Legal Notices

Privacy Statement

neal.IT recognises the importance of privacy protection and has created this Privacy Statement in order to demonstrate its commitment to protecting your online privacy.

This Privacy Statement complies with the Australian National Privacy Principles outlined in the Privacy Amendment Act 2000.

1. Collection

neal.IT will only collect the personal information it requires to provide you with business and related services or for the promotion or marketing of its services.

neal.IT will only collect information by lawful and fair means and not in an unreasonably intrusive way. Neal IT collects personal information in a number of ways, including:

directly from you, when you provide information by telephone or in application forms, or when you submit your personal details via the neal.IT website
from publicly available sources of information;
from the organisations identified below under 'Use and disclosure' of personal information;
from our own records of how you use our services.

2. Use and disclosure

neal.IT may use your personal information it collects to:

verify your identity;
assist you to subscribe to our services;
provide you with business and related services;
administer and manage those services, including charging, billing and collecting debts;
promote and market neal.IT's current and future business and related services to you;
research and develop our services; and
maintain and develop our business systems and infrastructure, including testing and upgrading of these systems.

If neal.IT uses your personal information for direct marketing purposes, any correspondence sent to you will include clear instructions on how to opt out of receiving any further marketing correspondence. In addition, we may disclose your personal information to:

your authorised representatives or your legal advisers (e.g. when requested by you to do so);
credit-reporting and fraud-checking agencies;
credit providers (for credit related purposes such as credit-worthiness, credit rating, and credit provision);
our related companies;
our professional advisers, including our accountants, auditors, and lawyers;
government and regulatory authorities and other organisations, as required or authorised by law; and
organisations who manage our business and corporate strategies, including those involved in a transfer/sale of all or part of our assets or business (including accounts and trade receivables) and those involved in managing our corporate risk and funding functions (e.g. securitisation).

3. Data quality

neal.IT will take reasonable steps to make sure your personal information it collects, uses or discloses is accurate, complete and up-to date. If you believe that any personal information that neal.IT holds about you is not accurate, complete or up-to-date, please contact neal.IT so we can investigate the matter.

4. Data security

neal.IT will take reasonable steps to protect the personal information it holds from misuse and loss and from unauthorised access, modification or disclosure.neal.IT permits only authorised personnel to access your personnel information.

neal.IT will take reasonable steps to destroy or permanently de-identify your personal information if it is no longer needed for any purpose.

5. Openness

The neal.IT Privacy Statement is readily available from the neal.IT website located at www.nealit.com.au

6. Access and correction

You have a right to access the personal information that neal.IT holds about you. You can access your personal information by contacting neal.IT. We may require you to put your request in writing for security reasons.

neal.IT reserves the right to withhold your personal information where its disclosure to you is restricted by law, is the subject of legal action, or may compromise the privacy of another person.

7. Identifiers

neal.IT adopts its own identifiers for all individuals with whom it deals.

8. Anonymity

To guard against fraud, neal.IT requires all customers to identify themselves accurately when purchasing a product or service from neal.IT.

9. Transborder data flows

neal.IT will only transfer your personal information outside of Australia if it is confident the recipient will handle it in a manner consistent with the Australian National Privacy Principles.

10. Sensitive information

neal.IT will not collect personal information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, organisational membership, or sexual activity.

Additional information relating to the neal.IT website

While neal.IT contains links to other websites, it is not responsible for the privacy practices or the content of such websites.

Contact neal.IT

neal.IT welcomes your questions and comments about your privacy. Call 1300 NEALIT (1300 632 548) or email .